NAEA20 Cancellation Information

2020 NAEA National Convention, Minneapolis, MN

By unanimous decision, the NAEA Board of Directors has voted to cancel the 2020 NAEA National Convention set to be held March 26-28 in Minneapolis, Minnesota. The health and well-being of our members, attendees, and partners has been top of mind these past few weeks as well as the current and future well-being of the association overall. The coronavirus was, and is, an unanticipated, unprecedented, and an ever-changing challenge.

Click here to read a message from Mario Rossero, NAEA Executive Director.

Watch a video message from NAEA President, Thom Knab.

Registration Refunds

The refund request form is now closed. For questions regarding refund information, contact NAEA Member Services at

Hotel Cancellation

Each individual will need to cancel their own accommodations. Please contact your selected convention hotel directly. Hotels that were part of NAEA’s contracted room block are offering a full refund, available up to 3 business days before your arrival day. Click here to locate the contact details for all hotels that were part of NAEA’s contracted room block.

Frequently Asked Questions

Find answers to many of your questions about the cancellation here.


Continue to upload and share your session information through the NAEA20 mobile app! For information on accessing the Speaker Portal contact Heather Overvold, NAEA Web and Communications Manager, at

Convention Catalog

Click here to download the 2020 Convention Program Catalog.


If you have questions not covered by the FAQ or need additional support, please contact NAEA Member Services at 800-299-8321 or

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